Stand out from the Crowd with professional marketing strategies.
Paving the road to your brand's success!
Stand out from the Crowd with professional marketing strategies.
Paving the road to your brand's success!
Paving the road to your brand's success!
Paving the road to your brand's success!
I have a Master's Degree in Communications and am passionate about helping businesses market themselves and their products. I love meeting new people with ideas and products they are anxious to get introduced to consumers.
My service includes a complete marketing strategy from business cards to Website development and everything in between. I can help with direct advertising, Internet marketing, campaigns, speeches, presentations and publications. I stay with the project from conception to completion and follow through.
As a former newspaper writer, editor and publisher, I have the skills and expertise to help get your book or manuscript published and into the hands of readers. I can also develop newsletters for your organization or group. I can help you submit ideas to journals, newspapers and magazines.
I am a member of the Professional Writers Alliance, an organization established in 1997 and comprised of professional writers from all around the world. “First I write one sentence; then I write another.”— Lytton Strachey (1880-1932) describing his method as a writer.
I have always loved to write and that has been my passion for as long as I can remember. I worked on my college newspaper and yearbook staffs and climbed the ladder from there.
Guest Editorial
By Lucy Reed
As an entrepreneur in the retail space, you know that great customer service is the lifeblood of your business. If your customers don’t feel valued, they might take their business elsewhere. Through dedicated focus, you can foster a better customer experience. In the meantime, these tips from Guy’s Creative Marketing will help you develop an impactful brand, connect with your customers on a personal level, and deepen your customer base’s loyalty.
Before Anything Else, Get Your Business in Order
Before you can start working on customer loyalty, you need to ensure your business is properly set up. Writing out a comprehensive business plan is a great first step, as this will help you align your goals and objectives. You'll also need to decide which structure best fits your company's needs – whether it's a sole proprietorship, partnership, LLC or corporation. Registering with the state as a Colorado LLC can offer many advantages such as limiting personal liability in case of legal disputes and providing flexible tax options. Having these elements in place will give you a solid foundation for growing and developing relationships with customers that will last over time.
Effective Branding
Branding can draw in your target customers—and when your customers feel like your brand reflects their values, they’ll be more likely to keep you in mind for future purchases. Perhaps you already have a coloring scheme, slogan, or other branding elements in mind, but you haven’t designed a logo yet. A great logo can convey your business’s unique offerings and foster brand awareness.
Top-Notch Customer Service
Today, many companies rely on call centers to provide customer service for them. If you run a small retail shop, you probably haven’t used this approach, but if you run a larger business, you may have considered outsourcing your customer support tasks to a call center. However, Business News Daily notes that there are several drawbacks to this approach—you’ll have little to no control over the call center team’s operations, and this could adversely affect the quality of service that your customers receive.
Instead, focus on training your employees to provide clear, personalized customer service. Kaizo recommends emphasizing empathy when you train your employees, tracking key performance indicators including Customer Satisfaction Scores, and setting and communicating service standards. You can also walk them through common customer interaction scenarios for practice.
Market Research
Want to stand head and shoulders above your competition? You’ll need to conduct ongoing market research to find out what other businesses in your niche are doing to get ahead! You can start by getting feedback from your customers, using customer relationship management software to analyze their consumer habits, and researching your competitors to find out how they go the extra mile to meet your customer’s needs.
Facebook Ads
Facebook ads can be a great way to reach out to potential customers and promote your business. When creating an ad, you can target specific groups of people based on interests, demographics, and even location. You can also choose how much you want to spend on your ad campaign, and set a daily or lifetime budget. Additionally, you can use Facebook Insights to track the performance of your ads and see how they are affecting your business. To create a Facebook ad, use a free ads maker online. Choose from editable templates and add your own copy, photos, colors, and more.
Loyalty Program
Creating a loyalty program is a great way to encourage your customers to come back! For instance, you can set up a points program, which involves awarding your customers points for purchases and referrals. Once they have accumulated enough points, they can redeem them for a free product. Your customers will be encouraged to come back for more shopping!
Loyalty programs can be particularly effective if you have physical locations in mixed residential areas with high Walk Scores. These are areas where pedestrian traffic is high, so incentivizing repeat business from locals is an effective strategy. You can also use Walk Score maps to help you determine where a new location for your business can be effective.
Personalized Marketing
Personalizing your company’s marketing materials is a great way to connect with your customers on a deeper level. You can start by creating an email marketing newsletter that addresses your customers by name, and segmenting different emails based on their purchasing preferences. You can even develop personalized email subject lines! Depending on your target customer and brand style, you might want to craft your messaging with a casual tone of voice. This will give your customers the feeling that they’re in touch with a friend, not just a business.
Cultivating a loyal customer base takes time. A customer does not feel loyal to a business overnight—a company has to prove that they are reliable and reputable. With these tips, you’ll be able to inspire loyalty through branding, memorable service, targeted ads and marketing, and more!
Guy’s Creative Marketing takes an analytical approach to promoting and marketing your business and brand. Get in touch to learn more about the process.
Guest Editorial
By Lucy Reed
Digital transformation is sweeping the corporate landscape - even in the association industry! Although the association industry is all about connecting people, digital transformation and the accompanying technology can aid in this mission. What if you’re nervous about getting your employees on board with digital transformation and keeping them engaged throughout this transition?
These tips from Guy’s Creative Marketing will help you promote the advantages of digital transformation, come up with a reliable business process management framework, and enable your employees to enjoy the benefits of these organizational changes.
Why invest in digital transformation, especially if it might be difficult for your employees to adjust to these new systems? Simply put, digital transformation can greatly benefit organizations across all sectors, even the association industry. Through digital transformation, you can provide a better experience for your association’s members as well as your organizational partners. You’ll be able to run your association more efficiently, make data-driven decisions for your organization’s future, and boost your team’s productivity in the long run. While the transitional period can be tough, digital transformation is worth the effort!
If you run a business, you should be considering intelligent automation as a growth opportunity. It has already had a significant impact on the business world, providing a growing range of benefits for companies of all scales. By helping businesses to automate key processes, intelligent automation helps minimize human error, boost efficiency and productivity, reduce costs, and improve overall performance. Additionally, it frees up human resources from mundane tasks, allowing them to focus on higher-value work, such as developing new products, services, or business strategies.
The use of intelligent automation is not only for large corporations but has become accessible to small and medium-sized businesses as well, providing a competitive edge in an ever-changing marketplace.
Before introducing any new technology, you’ll want to gain employee buy-in. This demonstrates to your employees that you respect their opinions and don’t intend to make dramatic changes without their consent. To earn buy-in, Cultivate Advisors recommends walking your team through your entire vision and involving each member of your team with key tasks relevant to the digital transformation process.
There are several reasons why your team may be resistant to change. If you have recently acquired this business – and a new set of employees – buy-in might be challenging. But many people are just afraid of change. Try some team building exercises to get people more connected to you and to each other.
Do you wait for your employees to come to you with feedback? When your organization is going through a digital transformation, you’ll want to be proactive about checking in with your employees and deliberately requesting their feedback instead. Taking action like this will show your employees that their experiences matter to you. MuchSkills recommends scheduling quick weekly meetings with your team to give them updates, check in on their progress, and solicit their opinions on any new digital transformation initiatives.
Like many other industries, lots of organizations in the association industry are holding virtual events, facilitating remote operations, and supporting online connections between members. Digital transformation can help you grant your employees more flexibility, which can pave the way for improved productivity and job satisfaction. As you adopt new technology, you may want to give your employees the option to telecommute, work flexible hours outside of traditional business hours, and join in on innovative new projects outside of their usual roles. This can create a more dynamic work environment!
At first, employees might feel nervous about the introduction of new technology in your association’s operations, or they may worry that new digital processes could replace their roles. With the right approach, you can ensure that everyone has something to gain from digital transformation. By implementing these tips, you’ll be able to reap the benefits of digital transformation, develop a reliable BPM framework, and more.
Are you looking for help applying information about your target audience to your marketing strategy? Then contact Guy’s Creative Marketing!
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